![]() “What really gives Westlaw such an amazing lift are those editorial enhancements that are all created by humans. Even as the benefit of interwoven technology has increased, the role humans play in delivering Westlaw Edge’s superior performance has not diminished. Westlaw’s legacy of quality and accurate legal research was built by hundreds of bar-admitted attorneys. We want to make sure our customers know all of what is available and how to use each feature or content set to its best effect.” 2. ![]() We also can see if there is a useful feature that doesn’t seem to be getting the play it deserves and whether we need to make that feature more visible by integrating it within particular research workflows. “We look at overall usage patterns - which are anonymized, encrypted, and secure, from the thousands of research sessions conducted by legal professionals every day and use those patterns to improve our search algorithms and other recommendation engines. “We can go beyond that because we can analyze what content and features of Westlaw Edge are being most used and how they are being used,” Senior Director for Westlaw Product Management Erik Lindberg said. “What does their legal research and writing process look like? What takes the most time? What do they find the most challenging?”Īnticipating the needs of the customer doesn’t stop with interviews, surveys, and usability tests, however. “We always ask our customers about their legal research challenges and test our products with customers to make sure we’re solving for those challenges,” Senior Director of Westlaw Product Management C.J. Every feature of Westlaw Edge - from those that are immediately apparent to those so refined it would take a trained eye to detect them - is developed in concert with Westlaw customers. Westlaw Edge builds on the iterations of Westlaw that came before it. Let’s explore three pillars that support Westlaw Edge’s unparalleled performance and how those pillars make a major impact in your legal research. Decades spent collaborating with customers and studying how lawyers work, combined with the collective brainpower of top legal professionals and best-in-class technology, has set the stage for a legacy of industry-leading legal research tools that help our customers solve even the most complex research questions with accuracy and efficiency. West created the first iteration of what would later become West Publishing Company 150 years ago, which lead to the development of the most trusted online legal research platform - Westlaw. Legal Ethics-Model 1.This year, we are celebrating 150 years of customer-inspired innovation. Tools for the Transactional Attorney (Webcast to Various law firms). Introduction to Research with Westlaw Edge (Webcast to Phillips Lytle). Public Records (Webcast to Various Firms in my territory). What's New on Westlaw (Webcast to Various firms with HQ in NY/NJ) - Īdvanced Legal Research with Westlaw (Webcast to Charles Schwab). What's New on Westlaw (Webcast to Various firms with HQ in SC/NC). What's New on Westlaw (at Texas Banking Department). ![]() Topical Research on Westlaw (Webcast to Pillinger Miller Tarallo) - Įnhance Your Legal Research Efficiency with Westlaw Edge (Webcast to Connecticut Legislative Library). Secondary Sources on Westlaw (Webcast to Various law firms) - Įnhance Your Legal Research Efficiency with Westlaw Edge (Webcast to Charles Schwab). Litigation Research with Westlaw Edge (Webcast to Butler). Topical Research on Westlaw (Webcast to Hays Co Law Library). I am interested in attending or hosting product training to enhance my skills. There is no charge for trainings on our products. If you or your firm/organization is interested in either:Ģ) hosting a training designed for your specific needs, Trainings by date and title is shown below. We have a number of these trainings happening each week. As a result, these trainings are often eligible for CLE credit in a variety of states. This continuing education enhances the ability of the participating attorneys to effectively practice law and represent clients by improving research and/or law practice management skills. Thomson Reuters is committed to providing our customers with FREE continuing education in use of its legal research and practice management products. Upcoming Thomson Reuters Product Trainings
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